At Our Towel Studio, we combine premium materials, thoughtful craftsmanship, and a marketplace model that brings together top manufacturers and sellers. Founded by Nicole and Nathaly our focus is on offering towels that “STAND APART” in comfort, durability, and style.
We offer a wide range of towels including:
- Bath towels
- Hand towels
- Beach towels
- Gym towels
- Luxury towel
All our towels are selected for their softness, absorbency, and durability.
Our towels are crafted using quality materials typically premium cotton and other natural fibers. We ensure durable weaving, high GSM (grams per square meter), and finishes that last wash after wash.
- Browse our collection and select the products you like.
- Choose size, color, and quantity.
- Add to cart and proceed to checkout.
- Enter your valid shipping address and contact information.
- Choose a payment method (credit/debit card, UPI, etc.).
We generally process and dispatch orders within 7 business days. Delivery times may vary depending on your location and carrier services.
All sales on Our Towel Studio are final. We do not offer returns or exchanges once an order is confirmed, due to quality and hygiene standards.
If we cancel your order for any reason (e.g. stock issues, incorrect pricing), we will refund you the full amount within 45 working days after cancellation.
At Our Towel Studio, every product goes through careful quality checks before dispatch. While we currently do not have a return policy, customer satisfaction remains important to us. If you receive a defective or damaged product, we request you to contact our support team at support@ourtowelstudio.com with your order details and product images, and our team will assist you with the best possible solution.
Yes, we do offer bulk and corporate orders. Whether you are sourcing for hotels, gifting, events, retail, or business requirements, Our Towel Studio provides customized bulk solutions with a focus on premium quality, consistency, and timely delivery. For bulk inquiries, customers can reach out to our team directly for personalized assistance.
Our towels are available in a variety of GSM (Grams per Square Meter) ranges to suit different preferences and uses. We offer options ranging from lightweight everyday towels to ultra-soft luxury collections, all crafted using 100% premium cotton for superior comfort, absorbency, and durability.
Not typically—once an order is placed and confirmed, we can only cancel under certain conditions such as stock unavailability or if our system detects an error. In those cases, we’ll process a refund.
We accept
- Credit cards
- Debit cards
- Bank transfer
- UPI
- Google Pay
- Apple Pay
Payments are processed in Indian Rupees (INR). Note: Cash on Delivery (COD) is not available.
Currently, we operate primarily within India. If you are outside India, additional duties, customs fees, or shipping charges may apply, and you will be responsible for those.
- Wash in cold or warm water, avoid hot cycles.
- Use mild detergent; avoid bleach for colored towels.
- Tumble dry on low or hang to dry where possible.
- Wash separately for the first few uses to avoid color bleed.
Please contact our customer support at ourtowelstudioglobal@gmail.com with your order number and shipping details. We’ll track the issue and get back to you as soon as possible.
We follow a strict Privacy Policy: your personal data is collected only as needed, stored securely, and used responsibly. We do not share your information for external marketing without your consent.
Once your order is confirmed and dispatched, tracking details will be shared with you through your registered email or contact number. Customers can use the tracking information provided to monitor the delivery status of their order in real time.
Our products are crafted with premium materials and undergo strict quality checks to ensure long-lasting performance and customer satisfaction. While we currently do not offer a formal warranty policy, customers facing any quality-related concerns can contact our support team at support@ourtowelstudio.com , and we will be happy to assist them.