Privacy Policy
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- DEFINITIONS
1.1 “Company”, “We”, “Us”, or “Our” means Joindomes Technologies Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at SHOP #24, Dhavalgiri CHS LTD, Shiv Vallabh Road, Borivali East, Mumbai, Maharashtra – 400066, operating under the registered trademark “Our Towel Studio”.
1.2 “Website” means www.ourtowelstudio.com.
1.3 “User”, “You”, “Your”, or “Data Principal” means any individual accessing, browsing, or using the Website or Services.
1.4 “Personal Data” means any data about an individual who is identifiable by or in relation to such data, as defined under the DPDP Act, 2023.
1.5 “Processing” shall have the meaning assigned under the DPDP Act, 2023 and includes collection, storage, use, disclosure, sharing, transfer, and deletion of Personal Data - SCOPE AND APPLICABILITY
2.1 This Policy governs the manner in which the Company collects, processes, stores, shares, and protects Personal Data of Users accessing or using the Website and Services.
2.2 This Policy forms an integral part of the Terms of Use of the Website. Capitalized terms not defined herein shall have the meaning assigned under the Terms of Use.
2.3 By accessing or using the Website, you acknowledge that You have read, understood, and expressly consent to the practices described in this Policy. - CONSENT AND LAWFUL BASIS
3.1 The Company processes Personal Data:
a. Based on free, specific, informed, unconditional, and unambiguous consent of the Data Principal; or
b. For legitimate uses permitted under Section 7 of the DPDP Act, 2023.
3.2 By providing Your Personal Data or using the Website, you expressly consent to such Processing for the purposes stated herein.
3.3 You may withdraw consent at any time by contacting the Grievance Officer, subject to lawful obligations and consequences of withdrawal. - INFORMATION COLLECTED
4.1 Information Provided by You
The Company may collect the following Personal Data:
a. Full Name
b. Email Address
c. Mobile Number
d. Shipping and Billing Address
e. Photograph (if voluntarily uploaded)
f. Demographic information
g. Payment-related information (processed through secure third-party gateways)
4.2 Information Collected Automatically
Upon accessing the Website, the Company may automatically collect:
a. IP Address
b. Browser and device details
c. Operating system
d. Internet service provider
e. Pages visited and time spent
f. Referring URLs
g. Geographic location
h. Cookies and usage data - PURPOSE OF PROCESSING
Personal Data is processed strictly for the following lawful purposes:
5.1 Order processing, payment handling, delivery, and customer support
5.2 Account creation and management
5.3 Website functionality, maintenance, and performance analysis
5.4 Personalization and recommendations
5.5 Marketing, promotional communication, and advertising (subject to opt-out)
5.6 Fraud detection, security, and compliance
5.7 Legal and regulatory compliance - COOKIES AND TRACKING TECHNOLOGIES
6.1 The Website uses cookies and similar technologies to enhance user experience, analytics, and personalization.
6.2 You may disable cookies through browser settings; however, certain features of the Website may become unavailable.
6.3 The Company does not control third-party cookies placed by advertisers or analytics providers. - DISCLOSURE OF PERSONAL DATA
7.1 Personal Data may be disclosed to:
a. Group companies, affiliates, and subsidiaries
b. Payment gateways, logistics partners, IT service providers
c. Advertising and analytics partners (subject to consent)
d. Legal, regulatory, or governmental authorities7.2 The Company shall not sell Personal Data or disclose it for third-party marketing without explicit consent.
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CROSS-BORDER DATA TRANSFER
8.1 Personal Data may be transferred outside India in compliance with the DPDP Act, 2023 and applicable government notifications.
8.2 The Company ensures reasonable safeguards for such transfers. -
DATA RETENTION
9.1 Personal Data shall be retained only for as long as necessary to fulfill the stated purposes or as required by applicable law.
9.2 Upon withdrawal of consent or fulfillment of purpose, data shall be deleted or anonymized unless retention is legally required. -
DATA SECURITY
10.1 The Company implements reasonable technical and organizational measures including:
a. Encryption
b. Access controls
c. Secure servers
d. Periodic security audits
e. Disaster recovery and backup mechanisms
10.2 While reasonable safeguards are maintained, no system is completely secure, and absolute security cannot be guaranteed. -
RIGHTS OF DATA PRINCIPAL
Subject to applicable law, You have the right to:
11.1 Access Your Personal Data
11.2 Request correction or erasure
11.3 Withdraw consent
11.4 Nominate another individual to exercise rights
11.5 File a grievance
Requests may be submitted as per Clause 13 -
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
12.1 The Website and Services are provided on an “as is” and “as available” basis.
12.2 The Company disclaims all warranties, express or implied, including accuracy, completeness, and uninterrupted availability.
12.3 The Company shall not be liable for any indirect, incidental, or consequential damages arising from use of the Website. -
GRIEVANCE REDRESSAL
13.1 In accordance with the DPDP Act, the Company has appointed a Grievance Officer.
Grievance Officer Contact:
📧 Email: ourtowelstudioglobal@gmail.com
13.2 Grievances shall be addressed within the statutory timelines. -
CHANGE IN CONTROL
14.1 In the event of merger, acquisition, restructuring, or sale of assets, Personal Data may be transferred subject to this Policy.
14.2 Users shall be notified of material changes and may exercise their rights prior to such transfer. -
. AMENDMENTS
15.1 The Company reserves the right to amend this Policy at any time.
15.2 Continued use of the Website after updates constitutes acceptance of the revised Policy. -
GOVERNING LAW AND JURISDICTION
This Policy shall be governed by and construed in accordance with the laws of India. Courts at Mumbai, Maharashtra shall have exclusive jurisdiction. -
CONTACT INFORMATION
For any queries or concerns regarding this Policy, please contact:
📧 ourtowelstudioglobal@gmail.com
- DEFINITIONS